How do I pair the remote control to the receiver?
The receiver goes into the learn mode in the manual, a command is sent from the remote and the identity code is stored. Factory-paired sets need no teaching.
You put the receiver into the learn mode described in the user manual and send a command from the remote control; the receiver writes the identity code of that transmitter into its memory. Sets can arrive already paired from the factory, so if the set works straight out of the box you do not need to teach it. Since the button combination and the timing vary from set to set, do not guess the steps.
The general logic of teaching
On wireless remote controls, which transmitter the receiver will listen to is settled by teaching the transmitter's identity or address code to the receiver. The flow is the same on every make:
- The receiver is energised and put into learn mode as described in the manual.
- A command is sent from the remote control; the receiver stores the code of that transmitter.
- Learn mode is exited and verification is done by trying the channels one by one.
What is written into the receiver is not a command but the identity of the transmitter. That is why the operation is done once and is retained even if the power is cut; it is not a setting that has to be repeated at the start of every shift. On factory-paired sets this work was completed on the production line. If the set works first time out of the box, do not attempt to teach it; an unnecessary teaching round can break a working pairing and put you back at the start.
Checklist before teaching
- Isolate the power circuit of the machine; do not let the trial commands start an unexpected movement.
- Do the operation close to the receiver, not at the edge of the range.
- Make sure the remote control battery is at an adequate level; a weak battery can leave the teaching half done.
- Make sure the receiver supply is stable; do not switch the panel power on and off during teaching. A teaching left half done can leave the receiver in a state where no identity at all is defined.
- Make sure no other receiver on the same site is in learn mode; if two receivers are listening at once, both can learn the same remote control.
- If you do not have the manual to hand, obtain it from the product page or from technical support.
Symptom, likely cause, what to do
| Symptom | Likely cause | What to do |
|---|---|---|
| No channel responds at all | The teaching was not completed, or the receiver has no supply | Measure the supply and the fuse, repeat the teaching at close range |
| Some channels work, some do not | The channel-to-output wiring or the button assignment | Try the relay outputs one by one, check the terminal order |
| It works at first, then cuts out | Weak battery, interference or antenna placement | Charge the battery, move closer to the receiver and try again |
| It never enters learn mode | Wrong button combination or duration | Follow the procedure in the manual to the letter |
What teaching does not solve
- If the relay pulls in but the motor does not turn, the problem is not in the pairing but in the power circuit; teaching it again is a waste of time.
- An intermittent response is usually a problem on the radio side. Instead of repeating the teaching, look at the antenna, the battery and the source of interference; the same command going through without trouble when close to the receiver confirms that diagnosis.
- How many transmitters can be taught to one receiver depends on the set; if you are going to use two remote controls, confirm whether that is possible beforehand.
- If the pairing has been lost by itself, the cause is usually on the supply or the memory side; the route to follow when the pairing is lost is different from a first installation.
Once the pairing is complete, do the verification in two stages. First, with the power circuit isolated, test each channel with no load connected and confirm by hearing the relay pull in or by seeing it on the status indicator. Then bring the power circuit into service and do a loaded test; verify that each button gives the expected movement and the expected direction. If the direction comes out reversed, that is not a pairing problem but the order of the motor leads or of the contactor connection. Finally keep a written record of which remote control has been taught to which receiver; if there is more than one set on site, that record heads off most of the confusion that would otherwise arise later.
The full topic: Transmitter-receiver pairing procedure