How can I place an order with AXI Teknoloji?
An order is completed through the site by adding the product to the basket from the product page and entering the delivery and invoice details. At the payment step, credit/debit card or bank transfer/EFT is selected. If you prefer, you can also create an order by telephone, WhatsApp or the contact form; the support line is open Monday-Friday 09:00-18:00 and Saturday 09:00-13:00.
The standard flow is as follows:
- Choose the quantity on the product page and add it to the basket. In the basket, the subtotal, shipping and VAT appear on separate lines.
- Enter the delivery address and invoice details. If you want a corporate invoice, you have to enter the company title, tax number and tax office at this step; changing the invoice type after the order has been finalised is not always possible.
- At the payment step choose credit/debit card (QNBPay secure payment infrastructure) or bank transfer/EFT.
- The order confirmation arrives by e-mail; you track the status from the My Orders page in your account.
Stock checking is done server-side; orders containing more items than are in stock cannot be completed. The maximum quantity that can be selected for one product in the same order is limited to fifty; for higher quantities, request a quotation.
If you are not sure which model is technically suitable for you, ask via the telephone or WhatsApp line on the contact page before placing the order. Returns caused by choosing the wrong model waste time; a preliminary discussion prevents this.