Corporate Invoice

An invoice issued with the company name, tax identification number and tax office details. This information must be entered during the order; changing the buyer's company name after the invoice has been issued is not always possible, and since the purchase is as a rule treated as commercial in nature, the consumer protection regime does not apply.

A corporate invoice determines on whose behalf the purchase is made. This determination has consequences not only in accounting terms but also legally: a buyer acting for commercial or professional purposes falls outside the definition of consumer.

The practical consequence of this is as follows: for a product bought with a company invoice, the right of withdrawal and the consumer arbitration committee route do not come into play; disputes are resolved according to general commercial provisions. In return, your contractual claims arising from defective performance and the warranty commitment given on the product do not disappear. In a corporate purchase, archive the invoice together with the order number and the device serial number; the whole of the warranty and service processes runs on these three.

Knowledge Center