Cash on Delivery
The method in which the order amount is paid to the courier or carrier at the moment of delivery. It may not be enabled at every seller and for every product, it usually creates an extra service charge and it can be restricted by the carrier on high-value or bulky shipments; the valid methods are those listed at the payment step.
Cash on delivery is a flow in which the carrier takes on the collection: the carrier collects the amount, deducts its charges and transfers it to the seller. Because of this structure the method is subject to more operational constraints than card or bank transfer.
- The method may be switched off entirely with the store setting.
- Where it is enabled, an extra service charge is added to the cart total.
- The carrier determines the possibility of collection in cash or by card according to its own procedure.
In industrial control products the applicability of this method decreases as the package volume and the amount grow; on palletised shipments it is usually not offered at all. Do not plan on assumption whether the method is enabled: the options listed when you reach the payment step in the order flow are binding. In corporate purchases, on the other hand, collection is usually handled through bank transfer or a current account, because the invoice and the accounting record match more cleanly this way.
The context in which this term is used: contact page